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Magento Support Packages

What do our Magento Support Packages cover?

Unlike traditional support packages our Magento Support Packages cover everything from change requests to critical bug fixes. This means if you don’t have any issues we can use the time for enhancements on your ecommerce store.

Change Requests

Maybe you’re looking for a change to your Magento store? No problems.

Bug Fixes

When a bug is causing you problems just submit a ticket and we will fix it within the agreed SLA.

Quick response time to Critical Issues

Got a critical issue? Just submit a request and we will look at it straight away and apply a fix within an hour.

Patches and Extension Installation

Found a nice extension you want installed? No problems. Magento security update? We’ve already applied it for you!